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Palgrave Macmillan

Managing Social Businesses

Mission, Governance, Strategy and Accountability

  • Book
  • © 2010

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About this book

Social businesses and non-profit organizations act at the interface of markets and civil societies. Their executives are challenged by issues of social mission and economic rationale. This book presents a new concept of social businesses and a framework for the mission and strategy-related decision making in this complex concept.

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Table of contents (14 chapters)

  1. The Concept: The Practice of Complex Decision Making

  2. The Mission: Balance of Civil Society and the Market

  3. Governance: Balance of Solidarity and Function

  4. Strategy: Balance of Past and Future

  5. Accountability: Balance of Action and Communication

About the author

URS JÄGER received a Ph.D. at the University of St. Gallen, Switzerland. He is Associate Professor and Managing Director of a research centre at the same University. He published articles in leading international journals and four books, teaches at different universities and leaded many consulting projects in national and international non-profit organizations.

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