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About this book
Using 18 new cases this book shows that in the past companies did not manage labour or customers as long as they did not need to. Tougher competition has forced them to recover control using more processes and reporting systems. But the result has been the opposite: the more they rule, the more they lose control.
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Table of contents (9 chapters)
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Front Matter
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Introduction
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How Companies Lost their Grip (1): ‘Managerial Sloth’ and its Consequences
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Front Matter
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How Companies Lost their Grip (2): Front-line Managers Have Been Sacrificed on the Altar of Intermediate Bureaucracies
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Front Matter
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Can We Do Things Differently?
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Front Matter
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Back Matter
Authors and Affiliations
About the author
FRANCOIS DUPUY is an independent consultant specialising in the sociology of organizations and has worked for some of the major corporations in Europe. He was formerly a researcher at the French National Centre for Scientific Research (CNRS), and an affiliate professor at INSEAD, France and Kelley School of Business, Indiana University, USA.
Bibliographic Information
Book Title: Business for the 21st Century
Book Subtitle: Towards Simplicity and Trust
Authors: François Dupuy
DOI: https://doi.org/10.1057/9780230307728
Publisher: Palgrave Macmillan London
eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)
Copyright Information: Palgrave Macmillan, a division of Macmillan Publishers Limited 2011
Hardcover ISBN: 978-0-230-29263-5Published: 11 May 2011
Softcover ISBN: 978-1-349-33239-7Published: 11 May 2011
eBook ISBN: 978-0-230-30772-8Published: 11 May 2011
Edition Number: 1
Number of Pages: VII, 204
Topics: International Business, Organization, Management, Business Strategy/Leadership, International Economics, Behavioral/Experimental Economics