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About this book
Francois Dupuy's book describes and analyses how managers need to understand organisations in order to help them effectively implement the changes necessary to operate in today's competitive environment. Focusing on the need to cooperate, Dupuy provides a diagnostic and a methodology that shows managers how to understand why people do what they do and how they can use this knowledge to implement organisational change.
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Table of contents (9 chapters)
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Front Matter
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Introduction
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The Problem
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Front Matter
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Conclusion – Towards New Organizations?
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Back Matter
About the author
FRANÇOIS DUPUY is Chairman and CEP of the consulting firm Mercer
Delta France. He was formerly affiliate professor at INSEAD and professor of management part time at Indiana University Kelley School of Business. He also acts as an independent consultant and has worked for major public and private firms worldwide. He was previously a researcher in the French National Centre for Scientific Research, specialising in organisational analysis.
Delta France. He was formerly affiliate professor at INSEAD and professor of management part time at Indiana University Kelley School of Business. He also acts as an independent consultant and has worked for major public and private firms worldwide. He was previously a researcher in the French National Centre for Scientific Research, specialising in organisational analysis.
Bibliographic Information
Book Title: The Customer's Victory
Book Subtitle: From Corporation to Co-operation
Authors: François Dupuy
DOI: https://doi.org/10.1057/9780230509696
Publisher: Palgrave Macmillan London
eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)
Copyright Information: Palgrave Macmillan, a division of Macmillan Publishers Limited 1999
Hardcover ISBN: 978-0-333-75022-3Published: 29 January 1999
Softcover ISBN: 978-1-349-41205-1Published: 01 January 1999
eBook ISBN: 978-0-230-50969-6Published: 28 January 1999
Edition Number: 1
Number of Pages: VIII, 157
Topics: Management, International Business