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About this book
This volume is the first to show the influence that culture has on the success of TQM, and uses the case of Chinese companies operating in mainland China, Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has been previously acknowledged. This book will be compelling reading for students, researchers and professionals concerned with cultural diversity and alternative approaches to TQM.
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Table of contents (8 chapters)
About the author
CARLOS NORONHA teaches at the University of Macau. He has a PhD from the University of Sheffield. His research focuses on the influence of culture on organisations and management with a special emphasis on total quality management.
Bibliographic Information
Book Title: The Theory of Culture-Specific Total Quality Management
Book Subtitle: Quality Management in Chinese Regions
Authors: Carlos Noronha
DOI: https://doi.org/10.1057/9780230512351
Publisher: Palgrave Macmillan London
eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)
Copyright Information: Palgrave Macmillan, a division of Macmillan Publishers Limited 2002
Hardcover ISBN: 978-0-333-99553-2Published: 10 May 2002
Softcover ISBN: 978-1-349-43250-9Published: 01 January 2002
eBook ISBN: 978-0-230-51235-1Published: 10 May 2002
Edition Number: 1
Number of Pages: XIV, 164
Topics: Organization, Management, Business Strategy/Leadership, Operations Management, Human Resource Management, International Economics