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About this book
Emotional Abuse and Neglect in the Workplace tackles the big questions: How does emotional neglect of employees affect an organization? How can management effectively manage while restoring an organization’s health? When trust is gone, only reliable behavior by senior managers can help - and this takes time. The author explores striking similarities between the symptoms of ailing organizations and abusive or neglectful families. This book explores not only a new theory of neglected organizations, but also a set of methods enabling OD practitioners to restore employees’ trust. It also provides diagnostic tools and guidelines for change agents who confront organizational neglect head-on and includes case studies and real-life experiences of OD practitioners.
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Keywords
Table of contents (9 chapters)
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Front Matter
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Back Matter
Reviews
“This book explores not only a new theory of neglected organisations, but also a set of methods enabling organizational development (OD) practitioners to restore employees' trust. … This is a well … book which sets out a novel and attractive model for analysing problems in the workplace and facilitating change.” (Jacky Steemson, Occupational Safety & Health Journal, July-August, 2016)
'Emotional Abuse and Neglect in the Workplace takes a refreshing look at persistent organizational problems and shows how leaders can make a difference in restarting stalled development in organizations.'
- Jaap Boonstra PhD, University of Amsterdam
'This book sheds a new and surprising light on certain organizations and particularly on how OD professionals should deal with them. A true enrichment of our field.'
- Léon de Caluwé PhD, VU University Amsterdam
'I would recommend this book to anyone who works with organizations that are unable to put their house in order. It's an insider's view on how to restore organizations to health.'
- Hans Vermaak PhD
Authors and Affiliations
About the author
Joost Kampen is a lecturer at VU University Amsterdam and University of Twente, the Netherlands, and an OD practitioner with 35 years of experience. He advises both private and public sector organizations in the fields of IT, engineering, public transport, healthcare, secondary and tertiary education and government. Joost has developed a course on intervening in organizations in a state of neglect, which he presents to board members, senior and middle managers and consultants. Based on his own OD projects, he conducts scholarly research using action research and quantitative methods.
Bibliographic Information
Book Title: Emotional Abuse and Neglect in the Workplace
Book Subtitle: How to Restore Normal Organizational Life
Authors: Joost Kampen
DOI: https://doi.org/10.1057/9781137534330
Publisher: Palgrave Macmillan London
eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)
Copyright Information: Joost Kampen 2015
Hardcover ISBN: 978-1-137-53431-6Published: 30 September 2015
eBook ISBN: 978-1-137-53433-0Published: 29 September 2015
Edition Number: 1
Number of Pages: XII, 215
Number of Illustrations: 9 b/w illustrations
Topics: Human Resource Management, Organization, Management, Office Management, Emotion, Economics, general