Overview
- Offers strategies for making those from other cultures comfortable in business settings
- Provides overviews of updated literature relating to cultural dimensions
- Provides helpful clarification of the kinds of cultural misunderstandings that could arise doing cross-cultural business dealings
- Presents a visual model of which strategies are most likely to be used based on each of Hofstede's cultural dimensions
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About this book
This book explains the subtle maneuvers of what researchers call “facework” and demonstrates the vital role it plays in the success or failure of cross-cultural interactions. Building on Geert Hofstede’s seminal research on cultural dimensions, Merkin synthesizes more recent research in business, communication, cross-cultural psychology and sociology to offer a model for better understanding facework. Additionally, Merkin’s model shows how particular communication strategies can facilitate more successful cross-cultural interactions. The first book of its kind to focus on the practical aspects of employing face-saving, it is a needed text for academics, students, and business professionals negotiating with organizations from different cultures.
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Keywords
Table of contents (10 chapters)
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Front Matter
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Back Matter
Authors and Affiliations
About the author
Rebecca S. Merkin is Associate Professor at Baruch College CUNY, USA. She has published over twenty peer-reviewed articles on cross-cultural studies of communication and saving face in journals such as the Journal of Intercultural Communication Research, Cross-Cultural Research, the Journal of Behavioral and Applied Management, and Intercultural Communication Studies. Prior to academia she worked in management at McKinsey & Company, TPF&C, and Merrill Lynch.
Bibliographic Information
Book Title: Saving Face in Business
Book Subtitle: Managing Cross-Cultural Interactions
Authors: Rebecca S. Merkin
DOI: https://doi.org/10.1057/978-1-137-59174-6
Publisher: Palgrave Macmillan New York
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s) 2018
Hardcover ISBN: 978-1-137-59173-9Published: 16 September 2017
eBook ISBN: 978-1-137-59174-6Published: 14 September 2017
Edition Number: 1
Number of Pages: XIII, 285
Number of Illustrations: 5 b/w illustrations
Topics: International Business, Corporate Communication/Public Relations, Cultural Studies