Overview
- Draws on positive psychology to provide straightforward tools that help people improve their own optimism and propensity for engagement
- Enables the reader to compare the cost/benefit of different potential interventions to improve engagement
- Provides assessment frameworks to accompany in-house workshops
- Includes supplementary material: sn.pub/extras
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About this book
This book aims to help leaders maximise the engagement of employees and citizens by exploring the impact of a process of active enthusiasm (PACE). Engagement of employees has long been recognised as a key factor for organisational and national success. Yet, worldwide, engagement levels languish at only 25%. Providing a practical model, developed from in-depth global research, the authors show that engagement is continuous and cannot be assessed by annual surveys. Instead it demonstrates that it is specific to individuals and will only increase if employee perceptions are improved. Readers will discover how the PACE process model can be used to maximise employee engagement through the modification of primary causal factors, and consequently generate direct outputs such as increased productivity and reduced absenteeism. Transforming Engagement and Wellbeing provides an invaluable set of tools to help leaders enthuse their people and to improve individuals’ optimism and propensity for engagement, making it essential reading for academics interested in human resource management, as well as managers, leaders and policy-makers.
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Keywords
Table of contents (7 chapters)
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Front Matter
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Back Matter
Reviews
“The book provides an impressive synthesis of research on the interrelated concepts of engagement, happiness, and well-being, and for this reason it will be useful to graduate students and scholars studying these areas through the lenses of business, politics, psychology, or other social sciences.” (T. Bottorff, Choice, Vol. 55 (7), 2018) “Scott-Jackson and Mayo have created a tour de force on engagement. Their PACE model brilliantly captures the broad disciplines shaping engagement and their synthesis of these ideas offers clear distinctions that lead to specific and usable actions. Their work is the finest distillation and extension of the engagement literatures. Bravo!” (Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan, Partner, The RBL Group)
“Dubai is taking a lead in becoming the happiest city on earth, and this book, based on extensive research, provides effective guidance on how a country, city, organisation, or indeed an individual, can maximise an active kind of happiness (ACE) to the benefit of all. We are happy to support their work in order to help maximise happiness worldwide.” (H.E. Dr Aisha bin Bishr, Director General, Smart Dubai Office)
“Dubai is taking a lead in becoming the happiest city on earth, and this book, based on extensive research, provides effective guidance on how a country, city, organisation, or indeed an individual, can maximise an active kind of happiness (ACE) to the benefit of all. We are happy to support their work in order to help maximise happiness worldwide.” (H.E. Dr Aisha bin Bishr, Director General, Smart Dubai Office)
“Transforming engagement, happiness and well-being makes the HR case that engaging employees in creating a healthier and happier workplace can deliver to the bottom-line. This is an excellent book on how a happier workforce can help solve the productivity puzzle: a must-read for those interested in the well-being agenda.” (Professor Sir Cary Cooper, ALLIANCE Manchester Business School, University of Manchester, UK)
“The book addresses one of the fundamental human resources challenges facing organisations by providing a new strategy and tools for leaders on how they can enhance engagement.” (Anand. R.V., HR Director, Global Supply Chain & HSSE, BP Lubricants)
“This new book, ‘Transforming Engagement, Happiness and Well-Being: Enthusing People, Teams and Nations’ is a welcome addition to the literature for a trio of reasons. First, its important main themes - a focus on active rather than passive enthusiasm and on modifying two major causal factors: individuals own propensity and the behaviour of immediate leaders. This has clear practical implications. Second, it is a useful multi-level analysis as a process framework for organisations and countries as well as a case study of their work in Dubai are presented. Third, it is based on robust academic research and extensive practical experience from authors who are well-known and highly regarded in the field.” (Professor Chris Rowley, Kellogg College, University of Oxford and Cass Business School, City University of London, UK)
Authors and Affiliations
About the authors
William Scott-Jackson is the Chairman of Oxford Strategic Consulting and a Visiting Professor at Cass Business School, UK. He is recognised as a leading researcher, writer and presenter on human capital, with specific interests in talent and capability development in the Arab world as well as the West.
Andrew Mayo is Professor of Human Capital Management at Middlesex Business School, UK. His background includes 30 years in international corporations and 15 years directing leadership programmes at London Business School, UK. Andrew’s particular interest lies in Strategic HRM, HR analytics and performance. He has authored 6 books and numerous articles.
Andrew Mayo is Professor of Human Capital Management at Middlesex Business School, UK. His background includes 30 years in international corporations and 15 years directing leadership programmes at London Business School, UK. Andrew’s particular interest lies in Strategic HRM, HR analytics and performance. He has authored 6 books and numerous articles.
Bibliographic Information
Book Title: Transforming Engagement, Happiness and Well-Being
Book Subtitle: Enthusing People, Teams and Nations
Authors: William Scott-Jackson, Andrew Mayo
DOI: https://doi.org/10.1007/978-3-319-56145-5
Publisher: Palgrave Macmillan Cham
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s) 2018
Softcover ISBN: 978-3-319-56144-8Published: 29 August 2017
eBook ISBN: 978-3-319-56145-5Published: 01 August 2017
Edition Number: 1
Number of Pages: XI, 255
Number of Illustrations: 45 b/w illustrations
Topics: Popular Science in Business and Management, Human Resource Development, Employee Health and Wellbeing, Business Strategy/Leadership, Management Education, Organization