Any problems with your order?

Please contact our Customer Service. We are happy to help you with all your questions.

For Europe, Middle East, Africa, Asia, Pacific, Australia:

Springer Customer Service Center
Europaplatz 3
69115 Heidelberg
Germany
phone: +49 6221 345 0
(24 hours a day, 7 days a week)
fax: +49 6221 345 4229
Customer Support webpage  

For North and Latin America:

Springer Nature Customer Service Center, LLC
200 Hudson Street  Suite 530
Harborside 2
Jersey City, NJ  07302
USA

phone: +1-800-777-4643 or 
            +1-212-460-1500
(24 hours a day, 7 days a week)
fax: +1-212-460-1700
Customer Support webpage