Journal of Financial Services Marketing

Original Article

Electronic customer relationship management and reputation: drivers of customer satisfaction and loyalty in digital-only banking

Manijeh Haghighinasab, Donya Ahmadi, Farzaneh Khobbakht

Original Article

The dynamics of financial retirement planning: financial attitude, health literacy, and the role of financial advisors with financial literacy as a moderator

Wan Mashumi Wan Mustafa, Md Aminul Islam, Md. Sharif Hassan, Muhammad Asyraf Mohd Kassim

Original Article

Factors influencing the intention to use the Nigerian central bank digital currency (E-Naira) among Nigerian retailers

Mahfooz Ahmed, Abulfathi Ibrahim Saleh Al-Hussaini, Adamu Abubakar Ibrahim

Original Article

The role of sustainable financial behaviors, environmental influences, and personal factors in predicting timely mortgage payments: evidence from the great-recession

Gloria L. Preece, D. Elizabeth Kiss, Maurice MacDonald